Terms & Conditions
Welcome to Susan Leishman Art.
Thank you for visiting my website and supporting my artwork.
These terms explain what you can expect when purchasing original paintings, prints or commissioning artwork.
Copyright
All original artwork, photographs and website content are protected by copyright and remain the intellectual property of Susan Leishman unless otherwise agreed in writing
Artwork and images must not be copied, reproduced or used commercially without my permission.
Purchasing a painting or print does not transfer copyright.
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Artwork Information
I have taken care to provide accurate photographs, descriptions, dimensions and prices for my artwork.
Please be aware that colours may vary slightly depending on individual screen settings.
Original paintings are individually created artworks. Details of materials, canvas sizes and whether a painting is framed are provided in each listing.
Ordering and Payment
Original paintings and prints available to purchase can be ordered through my website.
All prices are displayed in pounds sterling (£). Any applicable delivery charges will be shown before payment is completed.
Following an online purchase, you will receive an order confirmation.
If you have a question about a painting or would prefer to discuss a purchase, please contact me before placing your order.
UK Delivery & Collection
I currently offer delivery to UK addresses within the United Kingdom only.
Original paintings : Free UK delivery is included in the price of all original paintings. I personally arrange the packaging and postage of original artwork to ensure it is carefully prepared for delivery.
Art Prints : Postage charges for art prints are calculated separately and will be displayed before checkout.
Some prints are held in stock and dispatched by me. Others may be produced to order by my professional printing supplier and sent directly to customers.
Prints produced to order may take longer to arrive. Estimated production and deliveery times will be provided before purchase.
Each print listing will clearly state the available sizes and whether the print is supplied mounted, unmounted, framed or rolled in a protective tube.
Free Local Collection : Free collection of original paintings and art prints is available by prior arrangement only from Ayr, Ayrshire, Scotland.
Please contact me to arrange a convenient collection time. Full collection details will be provided once arrangements have been confirmed.
For prints produced by my professional printing supplier, please allow time for the prints to reach me before collection can be arranged.
Commissioned Paintings
I welcome enquiries about commissioned paintings and enjoy working with customers to create something personal and special.
Before beginning a commission we will discuss and agree on the subject, size, price and estimated completion time.
Once the painting is finished, I will send photos for you to view or arrange a viewing in person if you live locally.
I want you to be completely happy with your painting so if you change your mind or feel the finished artwork isn't quite right for you, there is no obligation to purchase it.
No deposit or advance payment is required. Payment is only requested once you have seen the completed painting and confirmed you're happy to purchase it.
Your statutory consumer rights remain unaffected.
Cancellations, Returns and Refunds
For most paintings and prints purchased online, you have the right to cancel your order within 14 days after receiving your goods, without giving a reason.
You must normally return the goods within 14 days of notifying me that you wish to cancel.
Refunds will be handled in accordance with UK consumer law, including any applicable standard delivery charges.
Please see my separate Return Policy for full information about returning artwork, refunds and terms arriving damaged.
Nothing in these terms affects your statutory consumer rights.
Privacy
Any personal information provided when making a purchase or enquiry will be handled in accordance with my Privacy Policy.